Frequently Asked Questions
Everything you need to know about guilt-free indulgence.
What makes Ditch The Guilt products different from traditional snacks?
We focus on clean-label ingredients, zero refined sugars, and high-protein alternatives. Our snacks are designed to satisfy your cravings without the blood sugar spikes or artificial additives found in conventional treats.
How long will it take for my order to arrive?
Orders are typically processed within 24-48 hours. Depending on your location, standard shipping takes 3-5 business days. You will receive a tracking link via email as soon as your package leaves our warehouse.
Do you offer options for specific dietary restrictions?
Yes! Most of our product line is keto-friendly, gluten-free, and vegan. Please check the individual product pages for specific allergen information and nutritional labels.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if you are unsatisfied with the quality, please contact our support team within 7 days for a replacement or refund.
How should I store my snacks to keep them fresh?
To maintain optimal texture and flavor, we recommend storing our products in a cool, dry place away from direct sunlight. For our chocolate-based items, refrigeration is recommended during warmer months.
Do you ship internationally?
Currently, we only ship within the continental United States. We are working hard to expand our logistics to reach our international fans in the near future.